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Frequently asked questions

How do I book a home?

Browse our catalog, pick your ideal home, and reach out via WhatsApp or email. Our team will handle the entire booking process for you.

Are the homes close to Disney?

Yes! All our properties are within 30 minutes of the Walt Disney World resort. Many are in communities just 5-10 minutes away.

Are pets allowed?

Some homes are pet-friendly. Use the "Pet Friendly" filter in our catalog to find them.

Do you offer support in Portuguese?

Yes! Our entire team speaks Portuguese and is ready to help before, during, and after your trip.

What payment methods are accepted?

Contact us for available payment options, including special conditions for international guests.

Do the homes have pools?

Most of our homes feature a private pool. Many also include a hot tub (jacuzzi) and full outdoor entertainment areas.

What is the cancellation policy?

Cancellation policies vary by property and booking dates. Contact us for specific details about your reservation.

Last updated: April 2026